HIPAA compliant email allows healthcare providers to send and store patient health information, or PHI, through email while retaining patient privacy. Enterprise Guardian® uses several tactics to help prevent potential breaches of sensitive material. Here’s more information about how files are safe with HIPAA secure emails and how you can get started with a compliant server today:
Encryption
Email encryption scrambles the contents of a message to prevent any unauthorized access. End-to-end encryption, which Enterprise Guardian® uses, encrypts data on the sender’s device and can only be accessed by the intended recipient. Even the service provider cannot access the information while it’s being transmitted. Transport layer security strips the message and patient health information of any identifiable factors during transit, and Enterprise Guardian® scans all outgoing messages for sensitive information. Our platform doesn’t require gateway configurations, certificates, or plug-ins.
Secure File Link
Secure file linking provides a way to send files to patients safely. Email attachments are a vulnerability for hackers, but secure files are protected with encryption, audit trails, time sensitivity, and authentication. Enterprise Guardian® uses time expiration and password protection on files to keep patient information safe. Upload your attachment to our webmail and send a secure link to the recipient that lets them download the file. Our system has no file size restrictions for attached documents.
Access Control
Access control limits prevent unauthorized access to accounts, reduce the risks of phishing attacks, and protect data. Traditional email requires a simple password to access an account, but two-factor authentication requires two forms of identification. Two-factor authentication uses a password and one additional point, either something you have (a phone code) or something you are (a fingerprint or biometric screening). Multi-factor authentication adds layers of security to an account so that it is protected even if a password is compromised. Enterprise Guardian® uses secure access control for our HIPAA secure emails to protect patient health information from hackers or breaches.
Data Loss Prevention and Backup
Part of keeping patient information secure is having a safe data backup plan. In the event of hardware malfunction or widespread data loss, encrypted data backup allows your practice to recover information quickly without stopping the flow of business. Patients don’t lose information, and healthcare professionals still have access to their file history. Enterprise Guardian® provides a real-time backup feature that archives all incoming and outgoing messages. Messages that are accidentally deleted or old emails that need to be retrieved can be accessed quickly on our platform. We also provide an optional cloud drive service that makes files available from anywhere, online or offline.
Use Enterprise Guardian® HIPAA Secure Emails
HIPAA secure emails build patient trust by providing a secure way to access their health information. Traditional web-based email services don’t comply with HIPAA and are prone to data breaches of sensitive material. Enterprise Guardian® uses advanced security features to protect patients and providers and mitigate data loss and spam. We also offer complimentary setup and data migration to ease your practice’s transition to our platform. Contact us today to learn more about our HIPAA compliant email services.