The healthcare industry requires secure communication channels, such as email, chats, file attachments, and telehealth. To keep patient information safe, cyber security or end-to-end encryption is needed. At EnGuard, we provide HIPAA secure emails and compliant systems to protect physicians and patients. Here is how we protect and keep telehealth visits secure:
HIPAA Secure Emails vs Unsecured Platforms
HIPAA secure emails protect patients’ health information (PHI) and meet HIPAA compliance for other services, including telehealth. Unsecured platforms, such as free online emails, do not meet HIPAA requirements. If a health clinic uses free platforms, they risk compromising a patient’s medical information. The clinic might also face fees for risking PHI. Here are the features we use at EnGuard to protect information:
Access Control
We offer access control to safeguard sensitive documents and personal information from hackers. This feature identifies a user before they can view confidential data. The method involves using a strong password with a two-factor authentication.
Filter Phishing Emails
This method of cyber attack targets email addresses. The messages may contain misspellings, awkward grammar, or suspicious content. Our security and authentication methods help filter over 95% of phishing cyber attacks, reducing the risk of a data breach.
Data Backup
Having a backup plan in the event of a cyber attack provides data protection. At EnGuard, we make sure each client has data backed up in real time to archive all incoming and outgoing messages. This helps track information when transferring sensitive data through email or other communication channels.
HIPAA Compliant Telehealth Platforms
Telehealth allows physicians to meet with patients remotely. Physicians might also use it to consult with each other to discuss a treatment plan. The platform also offers live video in real-time, allowing physicians to meet with a patient from their clinic. The telehealth system also gathers, stores, and transmits information during the meeting. Here’s how telehealth is protected:
End-To-End Encryption
To protect telehealth information, we utilize end-to-end encryption. When data is in transit or moving from one channel to another, it is transmitted across the Internet or an unsecured network. Our end-to-end encryption safeguards the information while it moves. Our team at EnGuard encrypts all data from servers, computers, and mobile devices. We also protect webmail interfaces and private clouds.
Secure File Attachments
With secure cloud protection, physicians and patients may send file attachments with time expiration and password authentication. Users may upload their attachments to the protected webmail interface and send a secure link to the recipient. When downloading the file, the security system reviews the information for any suspicious links.
Protected Chats
At EnGuard, we offer eChat, a private instant messaging service. It also features texting, video, audio, and group chats. Internal users may use this feature to communicate in real time with any desktop or laptop.
Use EnGuard For Telehealth Services
Our team at EnGuard provides HIPAA-compliant security to protect patients’ health information. This includes security for emails, chats, video conferencing, texting, audio messages, and more. Contact our team today to learn how our security systems prevent hackers from accessing sensitive data.