Healthcare providers must comply with HIPAA regulations when handling sensitive patient information to avoid data breaches and maintain patient privacy. Since email is a common mode of communication in the healthcare industry, clinics and hospitals should invest in secure email systems that meet HIPAA requirements. Enterprise Guard offers HIPAA compliant email services with various features for secure patient information transfer. Here are six features of a HIPAA compliant email:
1. End-to-End Encryption
When you send an email, it travels through several networks before it reaches the recipient. While in transit, there is a risk of interception by cybercriminals, and they may gain access to sensitive information. HIPAA compliant email services use end-to-end encryption to keep the data safe during transmission. End-to-end means only you and the recipient can access the information, and no one in between can read or alter it. Even the internet and email service providers cannot view the contents of the email. That promotes secure and private communication between healthcare providers and patients.
2. Robust Access Controls
Access controls are security measures that limit access to sensitive data to authorized individuals. Our HIPAA compliant mail service has robust access controls to maintain the confidentiality and integrity of patient information. We offer multi-factor authentication, where you must provide a second form of identification, such as a code sent to your phone, before accessing the email. Use these features to secure your email account and prevent unauthorized access.
3. Antispam and Antivirus Protection
Cybercriminals use spam messages to distribute malware and phishing attacks. Our HIPAA compliant system has built-in antispam features to prevent these threats from reaching your inbox. This system blocks 95% of spam messages, and it also allows you to blacklist and whitelist senders depending on your preferences. Our email service also features antivirus protection that scans all incoming messages for malware.
4. Data Loss Prevention
Data loss prevention helps healthcare providers prevent accidental or intentional data breaches. It monitors, detects, and blocks sensitive information from leaving the organization through email. Our DLP system scans all outgoing emails for protected health information (PHI) and other sensitive information before it leaves your inbox. If it detects confidential data, a warning emerges asking you whether to encrypt or send it as is. You can then decide how to handle the email and avoid potential data breaches.
5. Secure File Sharing
Our email service allows you to share files with your patients or colleagues securely. You can upload files up and send them as a link instead of an attachment. This feature prevents large files from clogging your email storage or slowing the transfer process. The files are encrypted and protected by a password so that only the recipient can access them. You can also set an expiration date for the link to limit access after a particular period.
6. Data Backup
Accidents happen and sometimes necessary emails can be deleted or lost. Our email service includes real-time data backup as an optional feature to protect against data loss. When you enable data backup, all your emails and attachments will be automatically saved in the cloud. In case of accidental deletion or system failure, you can easily restore your emails and continue working without interruptions.
Get a HIPAA Compliant Email System Today
Our goal at Enterprise Guardian® is to give healthcare providers a secure way to communicate patient information through email. Our HIPAA compliant mail service offers end-to-end encryption, robust access controls, antispam and antivirus protection, data loss prevention, secure file sharing, and data backup. These features allow you to confidently communicate with patients and colleagues without worrying about data breaches or privacy violations. Get started with our secure email service today.